Howard Center’s Chittenden Clinic Receives NCQA Certificate of Recognition

Howard Center’s Chittenden Clinic program is very pleased to announce that it has received a Certificate of Recognition from the National Committee for Quality Assurance (NCQA) process as a recognized Patient-Centered Specialty Care Practice (PCSP). NCQA is a private, nonprofit organization dedicated to improving health care quality. It is noteworthy that in 2015 we were the very first program in the country to undergo the review and be acknowledged.

PCSP recognition demonstrates commitment to patient-centered care and clinical quality through streamlined referral processes and care coordination with referring clinicians, timely patient and caregiver-focused care management, and continuous clinical quality improvement. Danielle Rylant, Administrative Program Coordinator at Chittenden Clinic, said, “Our staff made this certificate of recognition possible through their dedication and commitment to providing compassionate coordinated care and treatment for our community. It is even more meaningful as they have gracefully navigated the additional demands and challenges related to the pandemic.”

The Chittenden Clinic provides medication-assisted treatment to people with Opioid Use Disorder and other co-occurring mental health, medical, and social conditions. Chittenden Clinic has been in operation since 2002. Nearly 1,300 clients were served at the Chittenden Clinic in FY21.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Chittenden Clinic has the tools, systems, and resources to provide its patients with the right care, at the right time.”

For more information, contact Adam Brooks at 802-488-6911 or abrooks@howardcenter.org.