What to Expect When I Call

Anyone can call Howard Center. People often call us because they

  • Are looking for services for their child.
  • Need support for their family.
  • Want to learn more about developmental disabilities.
  • Want information about therapy.

When you call Howard Center, a staff member will ask your reason for calling. If necessary, they will also help arrange for interpreter services at no cost. Staff will listen to your concerns, ask questions, and connect you to resources at Howard Center or in the community. They may also ask you for your

  • Medical history.
  • Current medications you are taking.

You can also call 802-488-6000 to schedule a meeting with a clinician who will listen to your concerns, gather information about your situation, and discuss your goals.

These meetings typically take 1-2 hours. At this time, we will ask you for your insurance information, and you will receive a Client Handbook. At the end of the meeting, there will be a plan for you which will likely include referrals for services.

If you need to wait to receive services, a Howard Center Care Coordinator will provide immediate support.
If you do not have insurance, we will work with you to help you get the services you need.

What if the Phone is Busy When I Call?

If we cannot answer the phone when you call, leave us a voice message. We will call you back as soon as possible. If you want to speak to someone immediately, you may call Howard Center’s 24/7/365 crisis line First Call for Chittenden County at 802-488-7777.