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Howard Center Main Number

First Call For Chittenden County

24/7 Support/Crisis Line

802-488-7777: First Call for Chittenden County serves clients and the community regardless of age or diagnosis.

Our trained, professional staff are available 24/7/365, regardless of the type of service. When you call First Call, you can expect phone support, crisis intervention and assessment, referrals to appropriate services, and connection to follow-up care. We will collaborate with emergency responders during a crisis as needed.

Please remember that during a medical emergency call 9-1-1 immediately.

New Statewide Mobile Crisis Response Program

Logo for Mobile Crisis of Vermont. Image contains program name and an abstract logo resembling people with their hands up, while looking like the letters M and C for the program name.A new Mobile Crisis Response Program has been launched in Vermont, offering 24/7 access to specialized teams ready to assist in emergencies. This program features a two-person, in-person response team to help individuals in their own environments, providing timely and effective aid.

The initiative, led statewide by community mental health agencies, aims to offer immediate support, reducing the need for emergency room visits during a crisis. For those experiencing or witnessing a mental health or substance use crisis, assistance is now more accessible and community focused.

For urgent support, individuals can reach out to the Mobile Crisis Line or visit www.GetHelpVT.org. This website serves as a central hub for resources, offering guidance and connection to crisis intervention services. Vermont’s 9-8-8 Crisis Lifeline also connects callers with the necessary Mobile Crisis services.

View/Download the Mobile Crisis Poster (PDF) >>

Help is Here for Keshav and Aisha

When Keshav’s daughter Aisha began experiencing extreme emotional distress, he called First Call for Chittenden County.  Aisha was having a hard time transitioning to high school after moving to Vermont from Somalia, and her family didn’t know how to help her. Even though it was the middle of the night, the First Call mobile crisis team came to their home to provide support and helped connect her to Howard Center counseling services.

“The First Call team was so understanding. We keep their magnet on our fridge as a reminder that they’re always there if we need them.”
Keshav, First Call client