Howard Center’s Substance Use Services Mobile Unit brings substance use 
treatment and support services directly into communities across Franklin County, Grand Isle County, and Chittenden County. Designed to reduce barriers to care, the mobile unit offers flexible, welcoming access to services for individuals who may have difficulty accessing traditional clinic settings.
The vehicle may look unassuming, but for many people it provides an essential point of connection to care. Staff greet individuals at scheduled community locations, creating a space that feels approachable and familiar.
“It changes things when you meet people in their own towns. People are comfortable in their own place, and they take more time to talk. You can get to know someone better and help them get what they need. Sometimes people just want to talk for ten minutes without being judged.”
The mobile unit is available to anyone seeking support for substance use or information about available services. Some individuals come because transportation, housing instability, or limited access to phones makes scheduling appointments difficult. Others appreciate the ability to drop in when the unit is in their community.
“We see folks with all kinds of circumstances and backgrounds. Some people come because they don’t have a car. Others don’t have a phone or a steady place to stay, but if they know when we’ll be in town, they can stop by and know we’ll help them get what they need.”
Inside the unit, individuals can meet with a medical provider via telehealth to discuss treatment options for opioid use disorder, connect with support services, or learn about additional Howard Center programs.
While many people seek support related to opioid use, the team works with individuals who use a range of substances, offering respectful, nonjudgmental care and focusing on safety, engagement, and connection to services.
“Fentanyl is so dangerous, and people are most concerned about that, but we don’t judge anyone. We offer help and options when people are ready.”
Another benefit of the mobile unit is its welcoming environment, which differs from traditional medical offices that can feel intimidating for some.
“Some people have had difficult experiences in office settings. Here, it feels more relaxed. We focus on conversation, not clipboards.”
You can view hours, locations, contact information, and learn more on the Substance Use Services Mobile Unit webpage.