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Howard Center Main Number

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What to Expect When I Call

Anyone can call Howard Center. Whether you’re seeking support for yourself, your child, or a loved one, we’re here to help. People often reach out to us because they:

  • Are looking for mental health services for their child

  • Need support for their family

  • Want to learn more about developmental disability services

  • Are seeking information about therapy or counseling

When you call Howard Center at 802-488-6000, one of our knowledgeable staff members will listen to your concerns and help connect you to the right services. If needed, we can arrange interpreter services at no cost to ensure clear communication.

Our team will take time to understand your situation, ask questions, and gather information such as your medical history and current medications. Based on your needs, we’ll connect you with programs and community resources that can help.

Meeting with a Clinician

You can also call 802-488-6000 to schedule a meeting with a clinician who will:

  • Listen to your concerns

  • Learn about your goals and current challenges

  • Help determine which services best meet your needs

These appointments typically last 1–2 hours. During the meeting, we’ll ask for your insurance information and provide you with a Client Handbook. At the end, you’ll receive a personalized plan, which may include referrals for therapy, counseling, or community programs.

Financial Support and Accessibility

If there’s a wait for services, a Howard Center Care Coordinator will offer immediate support and help you access other available resources.

If you are uninsured or underinsured, Howard Center uses a sliding scale based on your individual financial situation to make care more affordable.

Quick Reference Guide (PDF)

What if the Phone is Busy When I Call?

If we’re unable to answer your call, please leave us a voicemail. We will call you back as soon as possible. If you want to speak to someone immediately, you may call Howard Center’s 24/7/365 crisis line First Call for Chittenden County at 802-488-7777.

What is Howard Center?

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Howard Center is a 501(c)3 nonprofit organization serving children, adults, families, and communities. Howard Center is the designated provider for mental health and developmental disability services and the preferred provider for substance use services in Chittenden County.

We help people and communities thrive by providing supports and services to address mental health, substance use, and developmental needs.

To learn more, visit our About Howard Center webpage.

Did You Know?

Some Howard Center programs have evening and weekend hours!

  • Home and Community programs can come to your home on weekday evenings.

  • Respite Services are open on weekends.

  • Intensive Outpatient sessions are available until 7:00 p.m. on weekdays.

  • Outpatient Appointments are offered at 5:00 p.m. on weekdays.

  • Street and Community Outreach Teams give support on evenings and weekends.

  • Postvention Services are available any day of the week.

Call our Access and Intake line to learn more about program hours!

Phone: 802-488-6000